FAQ

We are asked frequently...

APPLICATION

  • Why do I need to register on the website via the application form and not by email?
    Filling in the online form is important in order to get a spot on the waitlist. Emails are not waitlisted.

  • For how long does the application remain on the waitlist?
    The application is valid only for the current semester.

  • Is the online application form binding?
    No, the application is not bound to anything. However, it is important to get a spot on the waitlist. After examining the application, you will receive a confirmation or refusal from the landlord. Once the contract is signed, the contractual relationship is legally binding.

  • Is there a minimum rental contract term?
    In principle, the user agreement is concluded for twelve months. The student apartments are managed all year round.

  • When does the rental contract start?
    The usage contract can be concluded for the 1st or 15th of a given month.

  • Confirmation of studies
    Your application for our Student Residence can only be considered if you attach a valid confirmation of studies to your application. Excluded from this are first-year students in their first semester. These students must provide confirmation of studies as soon as possible.

Move in/move out 

  • Contact for appointment moving in/moving out:
    Techno-Z Campus Verwaltung, Techno 10, 3rd floor
    Opening hours: Mon-Fri: 09:30 – 12:30 Uhr
    Tel: +43 662 45 48 88 250 or office@techno-z.at

  • Where and when do I get the residence key?
    The apartment key is handed over after signing the contract and payment of the first month’s rent, the administration fee and the security rental deposit. 

  • What documents are required upon handover of the key?
    Official photo ID
    Confirmation of the security deposit, the first month’s rent and the administration fee
    Confirmation of studies

  • Until when do I have to register or cancel my residence here?
    Register: within three days from the date of moving into the apartment at the registration office of the City of Salzburg. Unsubscribe: within three days of leaving the apartment.
    Download form - Registration Certificate

  • How do I pay the rent?
    You must arrange for a direct debit order. Exception: foreign bank connections.

  • Can an apartment also be used for two people?
    + + + ATTENTION: The quota has already been reached. No possibilities for double occupancy for all terms 2019/20 any more. + + + 
    A limited number of student apartments in Campus 3 can accommodate couples (double occupancy is ONLY for couples).  For double occupancy, a second bed is provided. The second user must also complete an application form. The prices for double occupancy change. See: Rooms and rates.
    The entry of a pregnancy has to be reported to the student residence management as soon as possible. The current academic year can of course be terminated, so that a stress-free housing search for expectant mothers is guaranteed. The Techno-Z dormitory is not geared for families.

  • Can I cancel the contract?
    Cancellation must be done in writing (including e-mail). The periods of notice stated in the contract of use apply.
  • Do I have to paint the apartment when moving out?
    No. Only a thorough cleaning needs to be done.

  • How do I get a parking pass for when I am moving in?
    For stress-free entry and exit, students can obtain a “moving parking pass” from the Student Residence administration.

 OUR APPARTEMENTS

  • How are the rooms equipped?
    Bed with mattress (no bedding)
    Wardrobe
    Desk with one chair
    Dining table with two chairs
    Coatrack
    Shower/toilet
    Kitchen set with two hotplates, fridge with freezer, kitchen sink, kitchen cupboard
    Cable TV connection, Internet LAN, WiFi

  • Is any dishware available?
    No.

  • Who cleans the apartments?
    Each tenant should do his/her own cleaning. The landlord checks the condition of the apartment once a year.

  • Can I bring my own bed?
    Yes. In this case, the building administration will put the existing bed in storage. For this, a monthly storage fee of € 5.00 is collected.

  • Is there TV?
    There is a cable connection in each student apartment. Each tenant must bring their own TV with a DVB-C receiver.

  • Internet & WiFi
    Each student apartment has a LAN connection. WiFi use in the apartments and on the campus area (Techno-Zfreewifi also outdoors) possible.
  • Fire alarm system
    Each campus building is equipped with a fire alarm system. There is a fire extinguisher and a fire blanket on each floor. In campuses 3 and 4 smoke detectors are located in all corridors.

  • Are pets allowed?
    No.

Services

  • Contact for technical problems:
    Techno-Z Haustechnik, Techno 10, 3rd floor
    Opening hours:
    Mon-Thu 08:00 - 12:30 and 13:30 - 17:00 Uhr
    Fri 08:00 -12:30 Uhr
    Mrs Jana KARL
    office@techno-z.at or Tel +43 662 454888 299

    Emergency Phone outside opening hours only: +43 664 35 22 693

  • Receiving packages (Amazon, etc.)

    The delivery to the student residence apartments does not always work perfectly. That's why we offer a free package acceptance service. Correct addressing: see sample. Please notify Natascha Pogatschnig in the Techno Z Information, ground floor Techno 10, immediately after the first order.

    Example of addressing:
    Jane Doe
    Schillerstrasse 30
    Techno-Z Information
    Techno 10
    5020 Salzburg, Austria

    Upon receipt of the delivery, the recipient will be informed by phone or email and the package can be picked up during the opening hours of Techno-Z Information.
    Mon-Thu 08:00 - 12:30 and 13:30 - 17:00 and Fri 08:00 - 12:30.

  • The bulbs for the student apartment can be purchased in the Techno-Z information in Techno 10, EG.

  • Laundry
    Two laundry rooms with coin-operated washing machines (€ 1.00 per load) and dryer (€ 1.00 per dryer load).

  • Common room
    On the ground floor of Campus 2 there is a common room.
  • Own cellar compartment
    If the apartment is getting too small: We have additional storage space in the basement (€ 10 per cellar per month).
  • Bicycle and car parking
    There are two lockable bike rooms in the cellar. Parking spots (parking spot in underground garage) € 90.00/month/incl VAT.

  • Public transport
    The Techno-Z Student Residence is very well served by public transport. Tain stations and bus stops can be reached on foot in just a few minutes.
    Bus stop Austraße: 1 minute, Trolleybus line 6
    Lokalbahn: local train stop Maria Plain-Plainbrücke: 4 minutes, Salzburger Lokalbahn
    Hauptbahnhof train station Salzburg: 12 minutes on foot
    GOOD TO KNOW:
    Traffic app Qando for Trolleybus and Lokalbahn local train
    Information StudentCard Salzburg: Price StudentCard Central Zone: €125 (as of 2019)
  • Restaurants & shopping
    Restaurant ZET (Techno 3): The head chef conjures up three freshly cooked menus daily: Mon-Fri 11:30-14:00 
    No breakfast in the fridge? No problem. The bistro in Techno 12 serves breakfast and snacks: Mon-Fri: 07:00-14:00.
    Several shopping facilities in walking distance (Hofer, Spar, dm, foodtrucks..) 
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